Why I became a financial adviser.
A story Balki has never forgotten. Peter and Sharmaine came for advice on separating their finances. What the modelling actually showed them was that they did not have to separate at all.

- Clients
- Peter & Sharmaine
- Came for
- Advice on separating their finances
- The work
- Cash-flow modelling and scenario planning
- Outcome
- Security modelled into their nineties
Written by Balki Balakrishnan · Financial planning
After a long and rewarding career in information technology, I made a decision that changed the course of my professional life. I set up a financial advisory practice with a simple purpose: to help Australian families secure their financial future.
I have always believed that strong families build strong communities. When families manage their money well — with little waste, sensible structures and a clear plan — they create stability not only for themselves but for everyone around them. Strong communities make a stronger state, and ultimately a stronger country.
More than twelve years later, I have never regretted it.
In that time I have advised hundreds of clients, ranging in age from 21 to 86. Every one has arrived with their own circumstances, goals and challenges. All of it has been meaningful, but a handful of engagements stand out because they are exactly the kind of difference I hoped to make when I entered this profession.
This is one of them.
The first meeting
I first met Peter and Sharmaine at their home. Home visits were not something I normally offered, but Peter was insistent, so I agreed.
It was early in the morning when I arrived. Peter and I began working through their financial situation and what they wanted advice on. About ten minutes in, Sharmaine joined us. She sat quietly in the corner of the room, and I noticed almost immediately that she was upset.
Something about the situation felt uncomfortable, though I could not work out why.
I made an effort to bring Sharmaine into the discussion. She contributed occasionally but stayed largely withdrawn. By the end of the meeting I had the following picture.
Peter had recently been made redundant. Sharmaine was still working part-time as a teacher. Peter explained that they were considering selling the family home, clearing their remaining debt, and buying a smaller unit for Sharmaine to live in. He intended to rent separately and live on his own. He wanted advice on how both of them could stay financially secure under that arrangement.
Throughout the conversation Sharmaine's distress became more and more apparent. She sat quietly, crying, while Peter set out his plans.
The second visit
A few days later Peter rang to apologise for the atmosphere and asked whether I would come again. I was reluctant, but I agreed. I assumed the problem was financial uncertainty, and that a well-structured plan might settle it. Their home was in a highly desirable suburb and they carried only a modest mortgage — from a purely financial standpoint, I was confident something secure and sustainable was achievable.
On my second visit, Peter was alone.
When I said I was uncomfortable proceeding without Sharmaine there, he asked me to hear him out. There were things, he said, he had not been able to say in front of her.
What followed was one of the most personal conversations I have ever had with a client.
Peter had suffered a heart attack shortly before losing his job. His health had been troubling him for some time, and he had convinced himself that he did not have many years left.
That belief was the reason he wanted to separate from Sharmaine.
He was not leaving because he had stopped loving her. It was the opposite.
Peter believed he would not be able to give her the emotional and financial support she deserved in the years ahead. He wanted her to find another partner while she still had the chance to build a future with someone who could offer the security he feared he no longer could.
Then he told me what had been behind the tension at the first meeting.
Sharmaine did not want to leave him.
She was willing to sell the house if it came to that. She was willing to change how they lived. What she wanted, above everything, was to stay together.
Peter's voice broke as he told me he wanted exactly the same thing. He loved Sharmaine deeply. He simply believed that staying might cost her the chance of happiness after he was gone.
The plan
A short time later Sharmaine came home and joined us. Before I left, I told them I would prepare several scenarios for their future and present them at no charge — but that any formal advice would require both of them to agree to it.
Over the following days I built a comprehensive financial plan.
Among the scenarios was one that assumed they stayed together.
Using detailed cash-flow modelling, asset projections and retirement planning, I was able to show that they could be financially secure well into their nineties. With sensible decisions and regular reviews, their future was far steadier than either of them had imagined.
When we met in my office to go through it, the discussion ran for several hours. As we worked through the numbers I watched Peter gradually relax. The anxiety that had been sitting on him seemed to lift. For the first time, he could see a future that was not defined by fear.
Four months later
After that meeting I heard nothing from them for nearly four months.
Then Peter called and asked if I would come to the house.
When I arrived the atmosphere was completely different. The couple who greeted me seemed happier, lighter, and far more connected than the two people I had first met.
Peter had news. He had made significant changes to his health and was taking care of himself again. He had started exercising. He was actively looking for work and felt confident about finding it. Most importantly, he had decided that he wanted to spend the rest of his life with Sharmaine.
I found myself wondering what had prompted a change of that size.
Then Sharmaine explained.
With tears in her eyes, she told me that Peter's greatest fear had never been dying. It had been the belief that he would leave her financially vulnerable and alone.
Seeing the plan changed that. For the first time in years he could see that she would be secure. The certainty of it gave him back his confidence, and pulled him out of the despair he had been sitting in.
Then Sharmaine took my hands and said something I will never forget.
You gave me back the best man I have ever loved.
Why I do this
I was overwhelmed — not because of the financial plan itself, but because of what it had made possible.
When I left a successful career in technology to become a financial adviser, I hoped I might help people improve their lives. Standing in that living room, I understood that financial advice is often about a great deal more than money.
Sometimes a well-built plan restores confidence. Sometimes it brings clarity where there was fear. And sometimes it helps people recover the future they thought they had lost.
That is why I became a financial adviser, and why I still do this work today.
A secure financial future — supported by careful planning and an adviser who walks beside you through it — can do more than improve your finances. It can let you live with confidence, peace of mind, and the freedom to focus on what actually matters.
Names and identifying details have been changed to protect client privacy.
This case study describes one client's experience only. It is not a promise or indication of any particular financial return or future performance, and past results are not a reliable indicator of future outcomes. Nothing on this page takes into account your personal objectives, financial situation or needs.
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- Client testimonialsShorter words from clients, in their own voice.
- Meet the teamBalki Balakrishnan and Kruti Balakrishnan.
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